WEBVTT

00:00:00.433 --> 00:00:02.173
I'm Sean with All Ways Better.

00:00:02.353 --> 00:00:04.253
Here's how Front Desk keeps a customer's

00:00:04.433 --> 00:00:05.933
request with the conversation.

00:00:06.113 --> 00:00:08.013
In this demo, Dana asks for a

00:00:08.033 --> 00:00:09.373
water heater visit.

00:00:09.393 --> 00:00:11.853
Her record shows the request, the contact,

00:00:11.873 --> 00:00:13.133
and the office owner.

00:00:13.153 --> 00:00:14.813
Open the conversation log to read the

00:00:14.833 --> 00:00:17.053
prepared reply and the office's confirmation

00:00:17.073 --> 00:00:17.983
exchange.

00:00:17.993 --> 00:00:20.253
The office agrees the visit with Dana.

00:00:20.313 --> 00:00:22.413
In CRM Assistant, the call note sits

00:00:22.473 --> 00:00:24.413
beside the site visit and quote.

00:00:24.513 --> 00:00:26.333
Ask Aria can use that history to

00:00:26.473 --> 00:00:28.253
explain what needs attention before the next

00:00:28.273 --> 00:00:28.943
call.

00:00:28.953 --> 00:00:30.653
The next person starts with the customer's

00:00:30.673 --> 00:00:31.533
story.

00:00:31.553 --> 00:00:32.733
See Front Desk at

00:00:32.753 --> 00:00:34.673
awbai.com.

