THE AWBAI PLATFORM

Customer work, with the systems behind it.

Start with the tools your team uses each day. Explore the monitoring, evidence, and permission controls that support the wider platform.

The tools, in the same working day

See how the work connects.

Start with the whole story. Then take a closer look at the tool your team needs first.

A 48-second system demo

From a new enquiry to a useful next step.

See a lead enter the CRM, then watch Ask ARIA use record details and activity to prepare a follow-up. Open Operator Hub to see how a compliance control connects to evidence and outstanding work.

Where the tools meet

Lead intake starts the record. Ask ARIA helps explain it. Front Desk keeps the conversation in view, while Social Media Manager prepares posts for review.

See ARIA with your workflow

AI-generated narration in Sean's saved voice. English captions available. Fictional CRM records and illustrative compliance data.

01Capture the enquiry
02Ask about the record
03Review the next step

An ARIA concept film

One local system, from the fence line to the garden.

Meet Light Node, Lumin, and Aegis in a concept film about property sensing, garden control, and connections between neighboring systems.

Where the tools meet

The design links camera, radar, and soil readings to local decisions. Signed requests define what each device may do and what a property may share.

Explore the ARIA platform

An ARIA concept film with narration and English captions.

01Sense locally
02Check the request
03Coordinate devices

Calls & enquiries

Keep the caller's story with the job.

Give the office the request and the conversation before it confirms a visit. The person following up can see what was asked and what was agreed.

Where the tools meet

Pair the Front Desk conversation with the office's notes in CRM Assistant. Social Media Manager keeps the business's public service information ready for review.

Explore Front Desk

AI-generated narration in Sean's saved voice. English captions available. Fictional Northside Plumbing records.

01Capture the request
02Office confirms
03Read the job history

Customers & follow-up

Start the next call with the full story.

Watch an enquiry enter the CRM, then ask ARIA what to confirm. On a separate opportunity, see the answer use the visit, quote, and conversation history.

Where the tools meet

Move from the CRM opportunity to the same customer in Front Desk. Social Media Manager handles the public-facing work in the same workspace.

Explore CRM Assistant

AI-generated narration in Sean's saved voice. English captions available. Fictional Northside Plumbing records.

01Capture the enquiry
02Ask about the lead
03Review the opportunity

Plans, evidence & recorded actions

Follow the work from plan to result.

See how task references, operation codes, VIRP records, and measured checks support a review. Open a compliance control to see its evidence and outstanding work.

Where the tools meet

The plan defines the expected work. Captured actions and checks provide the record for review. Operator Hub keeps control evidence and open work in view.

Explore compliance and the audit trail

AI-generated narration in Sean's saved voice. English captions available. Illustrative audit and compliance data.

01Define the plan
02Record the action
03Check the result

Read the aria in action walkthrough

A fictional API enquiry creates Jamie's lead with contact details and a recorded source. An activity note adds the customer's request.
Ask ARIA uses that lead record to identify the replacement request, missing heater size, and service address to confirm.
On Dana's separate opportunity, a question produces an answer using the visit, quote, and follow-up history.
Front Desk shows the customer conversation. Social Media Manager shows a post ready for a person's review.
Operator Hub opens a sample compliance control with evidence, a recorded gap, and a tracked action. The compliance data is illustrative.

Separate fictional lead and opportunity examples. Ask ARIA replies were generated from those records. Response wait time is shortened. Compliance uses sample data in the real interface; it does not show an assessment or certification. No customer message, call, or social post is sent.

How the platform fits together

Customer work

Front Desk, Social Media Manager, and CRM Assistant share the records your team uses for enquiries, publishing, and follow-up.

Explore this layer

Monitoring and evidence

Operator Hub brings network, device, and control information into one interface. Explore the security and evidence tools for your environment.

Explore this layer

Authenticated records

VIRP authenticates messages and separates observation channels from command channels. The audit trail makes changes to recorded events detectable.

Explore this layer

Three operating modes

Choose the modes that fit your deployment.

Assistance

HAVEN

An assistant for customer and operational context.

Evidence

PYTHIA

Answers with source references and identified gaps.

Monitoring

PICKET

Monitoring and escalation across configured systems and premises.

A defined response at each level

The security layer uses six response tiers. Human confirmation gates the strongest actions. The response depends on the configured equipment and deployment.

T0NoiseLogged, nothing more

T1LowSilently promoted for correlation

T2ModeratePassive notification to your team

T3ElevatedLight Node deterrence dispatch

T4HighActive deterrence measures

T5Confirmed threatFull response, operator-confirmed

A closer look

See the parts your business needs.

Bring one task you'd like to take off your list. We'll walk through the relevant product.

Book a demo